Features
The till, the phone line, the kitchen and the back office — one system, built around how a busy counter actually works.
Taking orders
A touch surface built for speed — tap to add, long-press for variants, and nothing more than two taps away.
Tap to add with smart-merge for simple lines, long-press for variants, optional category drill-down for long menus.
Sides, sauces, sizes and cooking notes — configured per item, priced per option.
Percentage or fixed amount, preset cards, manager-PIN protected.
Park a messy order and pick it back up when the queue calms down.
Identify by phone, address or anonymous code — the search adapts to match.
On shorter touchscreens the cart drops into a drawer with a floating Place bar one thumb away.
Phone & caller-ID
The genuinely uncommon part — a small USB device watches your phone lines so the customer is on screen before you answer.
Sits between the phone line and the till; the customer record appears before you pick up.
See which line is ringing, which is mid-call and which was missed — at a glance.
One-click history of inbound calls with answered / missed state.
Tap a missed call to ring the customer back without dialling.
Kitchen & collection screens
Screens that flow down the line with the till — the kitchen cooks from one, customers watch their order land on the other. Survives power cuts, never lets an allergy note slip past.
Items are tagged to stations — grill, fryer, salad. Every screen shows only its own work.
A high-contrast READ CAREFULLY banner on any ticket with allergy notes.
Neutral, amber as the deadline nears, red and pulsing when overdue.
Mark an item out of stock or reject a ticket — the till sees it immediately.
Bump state survives a power cut or mid-shift restart. Nothing lost, nothing double-bumped.
A customer-facing screen showing what’s being prepared and what’s ready.
Scheduling & pre-orders
Scheduled orders park themselves and surface at exactly the right moment for the kitchen.
Pick the date and time on the cart; the order surfaces when it matters.
Every scheduled order in deadline order, with push-now, edit and cancel.
Zeta does the maths on kitchen time and warns if food would land too late to cook.
Customers & marketing
Names, addresses, allergies and order history — built up as the phone rings, handled the right way.
Name, addresses, phone, notes, allergies and order history — no data entry sessions.
A first-class field with consent tracking, surfaced on every relevant screen.
Separate opt-in from allergy consent. Export a clean CSV for any email tool.
Deleting a customer anonymises every linked record — your reports still add up.
Admin & reporting
Revenue at a glance, a full orders log, and clean exports for the accountant.
Revenue today / week / month, order count, average order value, payment mix.
Every order with timestamp, agent and totals — recall, reprint or edit per row.
Open and close a session, take cash-up readings, print a Z-report.
Per-agent login, manager PIN for sensitive actions.
Orders, customers, menu, calls and the marketing list — XLSX or CSV.
Hardware & setup
No IT visit. Two small installers, a pairing wizard, and your existing Windows kit.
A till installer and a kitchen installer — double-click and go.
Kitchen screens walk a 4-step setup: name, pairing, sound, confirm.
One host till plus any number of client tills and kitchen displays.
Receipt and kitchen-ticket printers via the standard Windows print stack.
Or have us ship terminals, screens and printers ready to use, menu loaded.
Stuck mid-service? We can log in to your till and sort it live.
Try Zeta free for 30 days — or ring us and talk it through with a human.