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Everything in the box

Every feature a busy
shop actually uses.

No long menu of things you'll never switch on. This is the full set — touch ordering, real caller-ID hardware, a kitchen screen that survives a power cut, scheduling, customers and the reports the owner checks — and how each one earns its place on a Saturday night.

  • Windows 10 & 11
  • Works offline
  • No per-transaction fees

30 sec

to take a phone order

4 lines

caller-ID watched at once

< 5 MB

kitchen-display install

0

per-transaction fees

Taking orders

A touch surface fast enough for a queue out the door.

A closer look at the taking orders surface — what it does, and why it's shaped the way it is.

01

Touch-optimised menu grid

Tap to add with smart-merge for simple lines, long-press for variants, optional category drill-down for long menus.

02

Extras & modifiers

Sides, sauces, sizes and cooking notes — configured per item, priced per option.

03

Customisable discounts

Percentage or fixed amount, preset cards, live affixes, manager-PIN protected.

04

Customer save matrix

Identify by phone, address or anonymous code — the search surface adapts to match.

05

Held tickets

Park a messy order and pick it back up from the header when the queue calms down.

06

Short-Y mode

On shorter touchscreens the cart drops into a drawer with a floating “Place” bar always one thumb away.

Phone & caller-ID

The genuinely uncommon part — real hardware, in the box.

A closer look at the phone & caller-id surface — what it does, and why it's shaped the way it is.

01

Real caller-ID device

A USB unit sits between the phone line and the till; the customer record is on screen before you answer.

02

Four-line monitoring

See at a glance which line is ringing, which is mid-call and which was missed.

03

Recent calls dropdown

One-click history of inbound calls with answered / missed state.

04

Click-to-call-back

Tap a missed call to ring the customer back without dialling.

05

Bridge-health indicator

A status dot confirms the caller-ID hardware is live and registered.

Kitchen display

A standalone screen built around how cooks actually work.

A closer look at the kitchen display surface — what it does, and why it's shaped the way it is.

01

Station routing

Each item is tagged to stations — grill, fryer, salad, drinks. Every screen shows only its own work.

02

Sort modes

Urgency-first, strict FIFO or manual arrangement with on-card nudge buttons.

03

Allergy banner

Orders with allergy notes carry a high-contrast “READ CAREFULLY” banner the cook can’t miss.

04

Countdown chip

Neutral, amber as the deadline nears, red and pulsing when overdue.

05

86 & reject workflow

Mark an item out of stock or reject a ticket; the till operator sees it immediately.

06

Crash-resilient state

Bump state and notifications survive a power cut or a mid-shift restart.

07

All-day strip

A glance-able count of every pending item so the cook can batch-prep.

08

Collection screen

A customer-facing screen that shows which orders are being prepared and which are ready — the counter stops fielding “is mine done yet?”.

Scheduling & pre-orders

Friday’s call for Sunday lunch, handled.

A closer look at the scheduling & pre-orders surface — what it does, and why it's shaped the way it is.

01

Scheduled pickups & deliveries

Pick the date and time on the cart; the order parks itself and surfaces at the right moment.

02

Pre-orders tray

Every scheduled order in deadline order with push-now, edit and cancel controls.

03

Three lead-time knobs

Kitchen time for pickups, for delivery, and the kitchen’s head start — Zeta does the maths and warns if food would land too late to cook.

Customers & marketing

A customer database that builds itself, handled the right way.

A closer look at the customers & marketing surface — what it does, and why it's shaped the way it is.

01

Self-building database

Name, addresses, phone, email, notes, allergies and order history — built up as the phone rings.

02

Allergy notes

A first-class field with consent tracking, surfaced on every relevant screen.

03

Marketing email list

Separate opt-in from allergy consent. Export a clean CSV or XLSX for any email tool.

04

Customer-copy receipts

A second receipt format for the bag, reprintable from the admin Orders page.

05

GDPR “forget me”

Cascades through every linked table and anonymises personal data so analytics stay intact.

Admin & reporting

The numbers the owner actually checks.

A closer look at the admin & reporting surface — what it does, and why it's shaped the way it is.

01

Overview dashboard

Revenue today / week / month, order count, average order value, payment-method mix.

02

Orders log

Every order with timestamp, agent, payment and totals — recall, reprint or edit per row.

03

Day-end till reports

Open and close a session, take cash-up readings, print a Z-report.

04

Exports

Orders, customers, menu, calls and the marketing list — XLSX or CSV.

05

Staff & admin accounts

Per-agent login, manager PIN for sensitive actions, forced first-run password change.

06

Settings

Shop identity, currency, tax, lead times, stations, payment methods, light / dark theme.

Zeta POS — Admin · Overview

Admin · Overview (preview)

The numbers the owner checks first.

Revenue today

£1,284.50

+12.4%

Orders today

96

+8

Recent orders

  • 19:42#1043Delivery£24.80
  • 19:38#1042Takeaway£11.20
  • 19:31#1041Dine-in£42.60

For the full admin view — orders, refunds, exports, customers, calls, settings — view on a desktop device. The Zeta POS is built for a counter screen, not a phone.

The overview the owner opens first — revenue, orders, average order value and payment mix, at a glance.

Hardware & setup

Double-click, next-next-finish. No IT visit.

A closer look at the hardware & setup surface — what it does, and why it's shaped the way it is.

01

Two installers

A till installer and a kitchen installer — single-EXE packages, double-click to install.

02

Bridge auto-launches

The caller-ID bridge is bundled in the till installer and starts with the app. No separate step.

03

Station pairing wizard

Kitchen screens walk a 4-step setup: name, host pairing with a test probe, sound, confirm.

04

Multi-station LAN

One host till plus any number of client tills and kitchen displays on the same network.

05

Windows printers

Receipt and kitchen-ticket printers via the standard Windows print stack — any driver works.

06

Pre-configured hardware option

Run Zeta on your own kit — or have us supply terminals, screens, printers and cash drawers shipped ready to use, menu loaded.

07

Remote support

Stuck mid-service? During working hours our team can remotely log in to your till and sort the issue live — no site visit, no waiting for an engineer.

Delivery driver QR

Every delivery ticket prints with a Google Maps QR.

No squinting at handwritten addresses on the line. The kitchen ticket comes off the printer with a tap-to-navigate QR — the driver scans, Maps opens to the customer's door, the slip rides on the bag.

  • Works with any thermal printer — no driver setup, no extra hardware.
  • Address resolves from the customer record, so no typos and no missed flats.
  • QR sits on the same slip as the order — never goes missing on the way to the bag.

The Spice Garden

42 Mill Road · Cambridge CB1 2AS
01223 555 0142

Order #104319:42 · Fri 16 May
★ Delivery

J. Patel

07700 900482

  • 2 × Chicken shawarma wrap£17.00
    • no onion
    • extra garlic sauce
  • 1 × Halloumi fries£5.20
  • 1 × Diet Coke 330ml£2.60
Subtotal£20.67
VAT (20%)£4.13
Total · Paid card£24.80

Deliver to

14 Mill Road
Cambridge CB1 2AB

Buzzer 3 · leave with neighbour if out

Scan to open
in Google Maps

Point your phone camera at the code — the customer's door opens in Maps, ready to navigate.

— Thank you —

ZP·1043·DEL

One more thing

Didn't see what you needed?

Twenty minutes on a call answers the specifics faster than any page — bring the awkward edge case, we'll show you how the shop handles it.

See it on your own menu

Watch Zeta take an order in 30 seconds.

A 20-minute screen-share with your real menu and a live caller-ID demo. No slide deck, no obligation — just the till, the kitchen screen and your questions.